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Topics
Personal · Transfers · Other issues with bank transfers

Report a fraudulent transfer

If you think you've sent money to a fraudster, act quickly by securing your account and reporting the transfer.

Secure your account

  1. Stop all communication with the scammer
  2. If you shared any card details, freeze your card in your Revolut app by tapping the card icon in the top-right corner. Then, select the card you want to freeze and tap 'Freeze'. Alternatively, you can terminate it by going to 'Settings' and tapping 'Terminate card'
  3. Contact the financial institution where your account is held. If it's Revolut, reach out to Revolut Support via the in-app chat for assistance
  4. If you can, report the matter or provide details of the scammer to the police 

Report the transfer

In the Revolut mobile app:

  1. Go to 'Home' on the bottom menu
  2. Select the transfer in question from your transactions list
  3. Tap 'Get help'
  4. Tap 'Report this transfer as fraud'

If you suspect you've made a fraudulent card payment, visit this FAQ for troubleshooting steps.