Editing my personal profile

Once you have provided us with your personal information, like date of birth, email address, home address, nationality and, in consonance with your country, your personal code and a document to verify your identity, you won’t be able to change those details unless requested on the support chat.

You are, however, able to change your phone number as soon as your account becomes active. You can also raise a request to change your home address or email address.

If you need to change any of your other personal details, please contact our Business Support team via chat. Please be sure to have the document you provided initially for identity verification during the onboarding process on hand.