What if my account is blocked?

Your account may be flagged by our security system if we have reason to believe that your account details may have been compromised and/or are at risk of fraudulent activities, or if we have reason to suspect a deliberate violation of our T&Cs. If that happens, please take a look at the 'Requests' tab to see what documentation/ information is being requested from you. Our team may also contact you to advise you further.