Need a hand?

Just pop your question below to get an answer.

I am getting charged for a subscription I blocked or I was not aware I was signing up for

Head to upcoming transactions:

✅ If the subscription is visible, select the upcoming payment → tap on 'Block future payments'.

Blocking subscription in Revolut is only preventing a specific subscription amount from being charged.

It does not:

  • Cancel your agreement with the merchant
  • Prevent merchant from charging a different amount
  • Prevent merchant from applying the charge to a different payment method you have stored with them

You can check how to block the merchant in our dedicated FAQ article.

👉 You must contact the merchant to make sure the subscription is cancelled.

 If you have any other questions:

Open the payment details from your past transactions → scroll down → select 'Get help' → choose the most relevant option.

If you see a pending transaction for the subscription you already cancelled, please try to contact the merchant to clarify it.

👉 Find out the transaction release date by going to transactions → tap on the payment → check payment status.