Need a hand?

Credit card applications may be declined for a number of reasons, depending on your individual circumstances and for reasons in line with internal policies.

If your application is declined, we’ll send you an email with more information.

Potential decline reasons

• We couldn’t confirm employment and/or steady income payments
• Your income doesn’t comfortably manage your credit card obligations
• You don't have a good credit history
• You don't meet our basic eligibility requirements regarding nationality, age, etc., or your personal information is incomplete. For detailed information on these criteria, please refer to this FAQ

Can I reapply if my application was declined?

If your application was declined, we don't recommend applying again unless your circumstances have changed or the previous application information was incorrect.