Cancel my loan
Cancel an ongoing loan application
Tapping the 'X' icon in the top-left corner of an ongoing loan application will save your progress, allowing you to resume at a later time (by tapping ‘Resume application’), or cancel (by tapping ‘Cancel application’).
If you want to cancel an ongoing application from your home screen, tap ‘Accounts’ under your balance → under ‘Credit’, select the loan → on the ‘Application in progress’ window, hit ‘Cancel application’.
You can't cancel an application that has already been submitted. However, you can still change the loan duration or amount or reject the offer, once the review of your application is complete and you receive a notification about the outcome.
Cancelling within 2 calendar days of accepting the loan
The law provides for a cooling-off period of 2 calendar days, during which you can cancel the personal loan agreement for any reason. You will need to repay the amount of credit received (principal) without any interest or additional fees.
Cancelling 2 to 14 calendar days after accepting the loan
If you choose to cancel the personal loan agreement after the cooling-off period of 2 calendar days but still within the first 14 calendar days of loan disbursement, you will be required to repay the disbursed loan along with any applicable interest.
Pay off the loan after 14 days of the contract date
If you want to pay off your loan early, you can make a full early repayment. You’ll pay the outstanding balance, and any interest accrued since your last payment. Learn more in this FAQ.