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Cancel my loan

Cancel an ongoing loan application

  1. Go to 'Home' on the bottom menu
  2. Below your balance, tap 'Accounts' 
  3. Find and select the application
  4. In the top-left corner, look for the 'X' icon or tap the back arrow until you see it
  5. Tap this 'X' icon to close the application

You can't cancel an application that has already been submitted. However, you can still reject the loan offer once the review of your application is complete and you receive a notification about the outcome.

Cancel the loan after signing the agreement

Cancelling within 2 calendar days of accepting the loan:

The law provides for a cooling-off period of 2 calendar days, during which you can cancel the personal loan agreement for any reason. You will need to repay the amount of credit received (principal) without any interest or additional fees.

Cancelling between 2 and 14 calendar days after accepting the loan:

If you choose to cancel the personal loan agreement after the cooling-off period of 2 calendar days but still within the first 14 calendar days of loan disbursement, you will be required to repay the disbursed loan along with any applicable interest.