Cancel my loan
Cancel an ongoing loan application
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Find and select the application
- In the top-left corner, look for the 'X' icon or tap the back arrow until you see it
- Tap this 'X' icon to close the application
You can't cancel an application that has already been submitted. However, you can still reject the loan offer once the review of your application is complete and you receive a notification about the outcome.
Cancelling within 2 calendar days of accepting the loan
The law provides for a cooling-off period of 2 calendar days, during which you can cancel the personal loan agreement without any interest or additional fees.
Cancelling 2 to 14 calendar days after accepting the loan
If you choose to cancel the personal loan agreement after the cooling-off period of 2 calendar days but still within the first 14 calendar days of loan disbursement, you will be required to repay the disbursed loan along with any applicable interest.