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Why am I asked to prove my business activity if I've just opened an account?

We ask this of you when, during your application process, you selected you 'don't have a document, website, or online profile' and you only started trading less than 3 months ago, so you could provide the information later.

Please take the following steps:

  1. Go to Dashboard → click on information request tile (you must be the account owner)
  2. Go through each section to confirm information (this article should help: Type of business activity)

Our team will review your information as soon as we receive it. Please provide the requested information as soon as possible – if we don’t receive the necessary information within 21 days of us sending an email/SMS notification to the account owner, your account may be partially restricted.

Find out more about such requests.