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Why has my card transfer failed or been declined?

There are several reasons why a card transfer may have been rejected or failed, including incorrect recipient details, a closed recipient account, suspected fraud, or if the recipient bank doesn't support card transfers.

It's important to make sure the card details you have for your recipient are up-to-date. If you need help or more information regarding the recipient, contact the recipient bank.Alternatively, you can try sending a bank transfer instead. Learn more about sending bank transfers in this article.