My card has been swallowed by an ATM
If this happens, please terminate the card right away from within the 'Cards' section of the app. You will then be able to order a new card and contact support for a possible refund.
To understand why your card was swallowed, you will need to contact the ATM provider directly as we have no control over this type of incident.
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General
- What cards do you offer?
- How many cards can I have?
- How do I order new card?
- When will I receive my card?
- How can I check my card details (PIN/CVC/expiry date)?
- What billing address should I use for card payments?
- What is 3DS and how do I authorise payments with it?
- How do I set up Apple/Google Pay?
- What currencies does my card support?
- Can I label/name my cards?