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When will I receive funds from a payment link?

Payment processing time

Typically, you'll receive the funds 24 hours after the payment is completed.

To check the status of your payment link in-app:

If you're on the new app interface:

  1. Go to 'Merchant' on the main menu
  2. Access the 'Online' sub-menu
  3. Open 'Payment links' tab

If you're not on the new app interface:

  1. Go to 'Hub' on the main menu
  2. Select 'Payments', then 'Sales'
  3. Next to 'Payment links', click 'See all' to see all your active, paused, and completed links

When clicking a payment link, you can see its details and all the associated payments your customers have paid for. If your payment link is paid, you'll receive the funds from this transaction into your Merchant account within 24 hours.

To check if you're on the new app interface, see this FAQ.