Set up integration but no transactions in Xero
We sync transactions with Xero every 4–6 hours (occasionally, it can take up to 24 hours), so your transactions might still be in the queue for syncing. If you've waited and still don’t see them, check the following:
- Ensure you've connected the correct currency account(s) during the setup process. Log in to your Revolut Business account and check the Integration settings to confirm
- We only export completed transactions to Xero. Make sure that the transactions you expect to see have been fully completed
Additionally, check if there are any ‘Sync errors’ or similar preventing transactions from being exported. If you see any errors, follow the on-screen instructions or reach out to Revolut Support via the in-app chat
Next steps if no issues found
If there are no problems flagged above and your Xero interface suggests that transactions are syncing correctly, then transactions will be arriving in Xero somewhere, make sure to check the following:
- You're looking at the correct account in Xero
- You have authorised the correct organisation in Xero
If the issue relates to expenses not appearing, refer to this FAQ for further troubleshooting.