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How do I make a travel insurance claim?

To make a claim, tap 'Lifestyle' in the bottom menu → 'Insure' → 'Travel' → select a type → 'Get Help'.

Revolut Premium and Metal customers

If you signed up to a Premium or Metal account before 3rd October 2023, and your claim happened before 3rd October 2023 your insurance provider is Allianz.

Customer support:

Emergency assistance during your trip:

  • Phone: +35315267980 (24/7)

We've recently switched travel insurance providers, from Allianz to Cover Genius, for our Premium and Metal plans.

Revolut Ultra members

If you’re an Ultra account holder or signed up to a Premium or Metal account on 3 October 2023 or later your insurance provider is Cover Genius.

To make a claim with Cover Genius:

To activate your XCover account, create a password using the XCover link, tap 'Lifestyle' in the bottom menu → 'Insure' → 'Travel' → select a type → 'Get Help'.

Your XCover account is linked to the email associated with your Revolut account. You can access XCover via Revolut or by visiting this website.