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Emergency medical assistance abroad

For medical and other emergencies abroad, the Cover Genius assistance helpline is open 24/7 at +44 23 8144 9963.

If you have a sudden, unexpected illness, injury, or medical condition that could cause serious harm if it isn't treated before your return home, or you have a dental injury or infection, a lost filling or a broken tooth that requires immediate treatment, you're covered for the reasonable and customary costs of provided care up to:

  • €10 million for medical emergency care (including emergency transportation and medical repatriation) 
  • €300 for emergency dental care

Please save all the receipts, details, and documents to file a claim. To learn how to submit a claim, visit this FAQ in our Help section.