Cover for damaged, lost or delayed baggage
Damaged, lost, or stolen luggage
Your baggage is covered up to a maximum of €1,000 for repair and replacement costs if it is damaged, lost, or stolen. You're covered for up to €250 per item, but you may be eligible for less if the item is old or if you don’t have the original receipt.
Lost, stolen, or damaged travel documents (such as your passport, Visa, or driving licence) are covered up to a maximum benefit of €500. This doesn't apply if they've been left unattended in a motor vehicle or public area.
Stolen or lost belongings and documents must be reported to the police (and hotel management if the loss or theft occurred in a hotel) within 24 hours of discovery.
Delayed luggage
If your baggage is delayed during your trip, your travel insurance covers you for essential items you need until it arrives, up to the limits below. This benefit doesn’t apply if your baggage is delayed on your way home.
- Premium and Metal plan holders can claim for delays of 8 hours or more
- Ultra plan holders can claim for delays of 4 hours or more
You can get up to a maximum of €400 per eligible traveller. Read more about how cover is applied in the full policy below.
If you're eligible for cover, you can raise a claim directly with the insurance provider in-app. Learn more in this FAQ.
The following is only a summary of your Revolut travel insurance coverage. To check your full policy in-app:
- Go to 'RevPoints' on the bottom menu
- Tap 'Insurance' and select 'Travel'
- Choose a cover type
- Tap 'All documents'
For help with claims, visit the assistance and claim section of the app for more information.
Travel insurance cover is changing. If you were a Premium, Metal, or Ultra plan holder on or before 5th November, visit this FAQ for a summary of the changes.