My card has been compromised/lost/stolen
Make sure to freeze your card as soon as possible to make sure no one can access any funds through it.
If you believe your card may have been used fraudulently, submit a chargeback form.
If you don’t have access to the business account or mobile app, you can also block your card by calling our automated phone line: +44 2033 228 352.
Found your card but it is not working? Submit a support request here to reactivate your card.
- What cards do you offer?
- How many cards can I have?
- How do I order new card?
- When will I receive my card?
- How can I check my card details (PIN/CVC/expiry date)?
- What billing address should I use for card payments?
- What is 3DS and how do I authorise payments with it?
- How do I set up Apple/Google Pay?
- What currencies does my card support?
- Can I label/name my cards?