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Why has my card payment been declined?

If your card payment failed, tap See all on the Home screen and find the declined transaction:

  • Selecting it will display the transaction details, where you’ll find the reason it was declined, and what to do to make the next transaction successful.
  • If there's no trace of a failed card payment on your transactions list, it's the merchant who decided not to allow you to use your Revolut Business card. You should contact the merchant to clarify.

The most common reasons for failed card payments are:

Still no answer? Feel free to submit a support request and we'll be happy to help you.