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How do I activate a new card?

To activate your new physical card:

  • The card must be ordered under your name
  • You must have already verified your identity

Then, you can either:

  • Go to Cards → select the card you want to activate → Activate now. Please only activate your card once it's arrived.
  • Make a chip-and-PIN transaction with your new card.
  • Withdraw cash from an ATM using the card.

For security reasons, our physical cards have contactless and online payments disabled by default. Go to the card's settings to enable them.

Check your PIN and other card details.

You can also submit a request to reactivate your card or report any troubles with delivery.