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How to freeze/block my card?

To freeze and block your card:

  • Go to Cards
  • Choose acard
  • Tap 'Freeze card'

Any card payments attempted with this card will fail until you click 'Unfreeze card'.

If you're unable to unfreeze/unblock your card, please ask your account admin, or contact our support team and we should be able to reactivate your disabled card.