Emergency medical assistance abroad
If you need urgent medical assistance while abroad due to a serious illness or injury, XCover Assist is available 24/7 at +44 23 8144 9963. To ensure your call connects, we recommend enabling international roaming on your phone.
If you or another insured traveller is admitted to the hospital as an inpatient for at least one night, you or someone on your behalf must contact XCover Assist as soon as possible.
For non-urgent medical issues, make sure to save all receipts, documents, and details to file a claim online. You can find out how to submit a claim in this FAQ. For more information about medical expense coverage while abroad, refer to this article.
Finding your insurance number
You may need your insurance number when calling XCover Assist. To find this number:
- Go to 'RevPoints' on the bottom menu of the Revolut app
- Tap 'Insurance'
- Choose 'Travel' and select any cover type
- Tap 'All documents' and select ‘Statement of Insurance’