What are the fees for ordering a card?
For physical card orders, a fee is charged based on your plan, card type, and delivery method. We'll show you all applicable fees in-app before you order. Virtual and single-use cards are available at no cost. Paid plan customers can opt to order a card from a lower-tier plan.
- A one-time fee is charged for each additional card ordered
- There are no monthly charges for having a physical card
- Special edition cards are available to each plan, and upgrading to a higher plan will not decrease the fee for them. They cannot be provided at no cost
- There are no exclusive benefits associated with special edition cards beyond any associated plan benefits
Card fees per plan
- All customers get their first card at no cost
- Additional card fees may vary depending on your plan and the design selected. For more info, go to our Fees Pages
Delivery fees
We offer 2 types of delivery, standard and express.
- Standard customers: get standard delivery for the first card at no cost
- Premium and Metal customers: get express tracked delivery at no extra cost
- Standard customers: can select express delivery for an additional fee
Customization fees
- Standard: MXN79 + VAT for customization (if available)
- Premium and Metal: no additional fees (if available)
Replacement fees may apply. While extra cards always incur a cost, replacement cards may also be subject to additional fees depending on the circumstances.