Order a physical card
How to order a new card
- Go to 'Home' on the bottom menu
- Tap the card icon in the top right corner
- Tap 'Add new'
- Choose the account you wish to order a card for
- Tap 'Physical card'
- Swipe between cards to choose the card type and design
- Follow the prompts to complete your order
All Mexico cards are Mastercard, which can't be changed. Learn more about choosing a card brand in this FAQ.
Delivery fees
- Standard customers receive express tracked delivery, fees may apply
- Premium and Metal customers enjoy free express tracked delivery
If you're experiencing a disruption with your card delivery, such as the card not being delivered or delivery to the wrong address, read these FAQs for assistance.
Fees when adding new cards
- Standard: customers get their first card at no cost, delivery fees may apply
- Premium: first 2 cards at no cost
- Metal: 2 cards at no cost (1 Metal design and 1 Premium or Standard design)
However, the final cost of your card depends on the card type, customization, and delivery. We'll always show you any applicable fees before you complete your order. To learn more about fees when ordering cards, read this FAQ.
For Premium and Metal customers, the cards allowance refreshes each 12-month billing cycle.
Lost or compromised card
If a card was lost or stolen, read this FAQ before ordering a new one and see if it covers your circumstances. If your card has been used fraudulently, freeze the card immediately in the Revolut app. To do so:
- Go to 'Home' on the bottom menu
- Tap the card icon in the top right corner
- Tap your card and select 'Freeze'
Once your card is secured, you can proceed with ordering a new physical card through the app.