My old PIN is blocked
My old PIN is blocked
This may have happened because you entered your old PIN. If your old PIN is blocked, you’ll need to unblock it before you can continue using your card.
How to unblock a PIN
Here are the detailed steps to unblock your card PIN:
- Navigate to Home from the bottom menu
- Tap the card icon located in the top -right corner
- Select the card which you want to unblock the PIN
- Go to ‘Settings’ and choose ‘Unblock PIN/CVC’
How to use your new PIN
- Visit an ATM, except these unsupported ATMs
- Insert your card and enter the new PIN you’ve set in-app
- Check your account balance. This step confirms and activates your new PIN