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Basic Credit Card troubleshooting and support

What should I do if my Basic Credit Card is lost or stolen?

Freeze your card immediately in the Revolut app. To do so:

  • Go to 'Home' on the bottom menu
  • Tap the ‘Cards’ icon in the top-right corner
  • Tap the Basic Credit Card and select ‘Freeze’
  • Contact Revolut Customer Support for a replacement

How do I cancel my Basic Credit Card?

To cancel your card, contact Customer Support through the Revolut app.