SPEI transfers
Are there any fees for sending or receiving SPEI transfers?
- Sending and receiving SPEI transfers in Mexican pesos between accounts in Mexico is free with Revolut
- Revolut does not charge any fees, but the recipient’s bank may apply a fee
If your SPEI transfer hasn’t arrived
- Wait a few minutes — most are completed very quickly
- Check with the sending bank and verify the CLABE details
- Ask the sender for the tracking key or the electronic payment receipt (CEP) from their bank
- If the transfer doesn’t arrive after 10 minutes, get in touch with us via our in-app chat
SPEI transfer statuses
Check your transfer status in 'Transaction history'. Statuses include:
- Pending: transfer is being processed
- Completed: the money has left or arrived in your account
- Failed: couldn’t complete the transfer. Check the recipient details
- Reverted: transfer returned by the receiving bank
If your transfer has been in 'Pending' for a while, contact Revolut Support via chat. If a transfer is reverted, the money goes back to the sender, which can take up to 5 business days for transfers within Mexico.
If your transfer hasn't reached the recipient
If the status is 'Completed', the money has left your account. Share the tracking key with the recipient so their bank can locate the transfer. You'll find it in the transfer details.
If it still hasn't arrived, contact us via the in-app chat. Have the tracking key, date, amount, and the recipient's CLABE and bank ready so we can find your transfer faster.