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Cancel a transaction on the Revolut Reader

You can cancel a transaction by pressing ‘Cancel’ in the Revolut Business app on the ‘Payment in progress’ screen

If the customer is paying by chip and PIN, and they haven’t entered their PIN yet, you can also ask them to remove their card from the reader, or to click the X symbol on the pin pad.

If it’s too late to cancel the transaction, you can always refund the customer.