Switch my Revolut account to another bank or payment service provider
If you're interested in switching your Revolut account to another bank, or Payment Service Provider in another EU Member State (but not the Netherlands), let us know.
After receiving your request, we'll:
- Give you a list of all your existing recurring transfers and Direct Debits (if any). We'll also give you any available information on periodic credit transfers and user-initiated Direct Debit transactions on your payment account within the last 13 months
- Transfer the remaining positive balance in your Revolut account to the account held by you at the new PSP. If you're part of a Group Pocket you'll have to close it (if you're the admin) or remove your access to switch
- Close the payment account you have with us (if you want us to). Revolut won't charge you to keep open a Standard plan account that's not being used. We don't recommend closing your Revolut account, as it can take a bit of time to set up a new account with the same mobile number later
Closure process
If you still want to close your Revolut account, you'll need to liquidate any open trading positions and move any funds in other pockets to your account. If you’re on a paid plan, we’ll refund you for the remaining days in your current billing cycle.
We'll perform the actions above on a date requested by you, which can't be earlier than 6 business days from the date we first receive your request with all the required information.
We'll also let you know if we’re unable to close your account, e.g., if you have a credit product with us or a negative balance.
Data retention and fees
We'll keep your data for 5 years after closing your account to follow regulations, such as anti-money laundering laws and general bookkeeping obligations.
Revolut won't charge you or the receiving provider to use our account switching service. This is in keeping with our regulatory obligations.