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Currency exchange allowance

How can I view my exchange allowance?

Look for your currency exchange allowance, usage, and billing date in your billing page. Depending on your currency, you have a set amount of money that you can exchange to other currencies. Your allowances will reset on the billing day (there can be a delay of up to 24 hours between when the subscription fee is charged and your plan allowances reset).

What if I exceed my exchange allowance?

Once you exceed your plan allowance, you’ll pay a 0.6% fee in addition to any other applicable fee when exchanging currency.

Example of exceeding allowance:

If you’re on a Grow plan, which has a monthly currency exchange allowance of £10,000, and you want to exchange £20,000 from GBP to EUR during market hours, the fee would be as follows:

  • We charge a fee on: £10,000 (£20,000 - £10,000) – assuming you haven’t used your monthly allowance yet
  • Exceeded allowance fee: 0.6% of £10,000 = £60
  • Fee conversion to EUR: £60×1.1711 (interbank rate at that time) = €70.27