Need a hand?

To keep your current number when switching to Revolut, select 'Transfer to Revolut' when purchasing a plan from us. In-app instructions will guide you through transferring your number, and there's no cost to move your current number to Revolut.

Even if you have completed the purchase of a plan and already have a random or VIP number, you can still transfer your existing phone number to Revolut Mobile. To start the transfer process, go to 'Mobile plans', ‘Plan details’, ‘Manage’, and select ‘Transfer to Revolut’.

• Option A (fastest): verify via SMS OTP. If your phone number to transfer is still active and inside a phone that can receive messages, select this option. We'll send a one-time verification code via SMS to that number. Simply enter the code in the Revolut app to instantly authorize the transfer
• Option B: enter Customer Account Number. If you don't have access to the SIM card right now, or prefer not to use SMS, you can manually input your Customer Account Number (klantnummer). You can find this on your current provider’s monthly invoice or by logging into their online customer portal

You'll need to give us some specific information that must exactly match the information your old provider has on record for you.

For a personal account, you will need:

• First name and last name
• Address
• Email
• Account number with your current provider

For a business account, you will need:

• Business name
• Business address
• Billing address (if different from business address)
• Account number with your current provider

We'll show you the details we need from you in-app, and you'll be guided through the transfer step-by-step.