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Topics
Personal · Transfers · Receiving a bank transfer

Locate an incoming bank transfer

When you’re expecting a transfer from another bank to your Revolut account, make sure to check the transfer timeframes (find out how in this article). Remember to only count business days when calculating the expected arrival time (weekends and public holidays don’t count). You can also use our transfer locator to track your transfer. To do it:

  1. Tap on the profile icon in the top right corner
  2. Choose 'Help'
  3. Select 'Inbound transfer status'

The timeframe has passed

If the timeframe your transfer was meant to have arrived by has already passed, check your other currency accounts to double-check the transfer wasn't received in a different currency. If not:

  1. Request a transfer confirmation document from the sending bank (most banks can generate this confirmation in PDF form. If you have any difficulty getting it, it’s best to reach out to the sending bank’s customer support team for help)
  2. Double-check that the details on the confirmation match the details on your Revolut account
  3. Ask your bank to locate the transfer
  4. If the sending bank has confirmed that the transfer has arrived, let us know and provide us with the transfer confirmation document, so we can help you locate it

My transfer reached my account but it's pending

Transfers to your Revolut account may be pending because we didn't receive all the information we needed from the sender’s bank. Additionally, your transfer may need to be reviewed due to regulatory requirements. Don’t worry, this is standard procedure, and we'll let you know if more information is needed from you.

In most cases, pending transfers are eventually processed after 72 hours. If your transfer has been pending for more than 5 business days, reach out to Revolut Support via in-app chat.

My transfer reached my account but was reverted

If your transfer was reverted, it could be for a number of reasons, such as missing information (like a reference number) or a request to provide missing information about your Revolut account. To learn more about reverted transfers, check this FAQ.