External collection agencies
Why is InDebted contacting me?
If you have an overdue balance on your credit card, you may be referred to InDebted New Zealand Ltd. We partner with this agency to manage overdue balances on our behalf.
If your account has been referred to InDebted, they'll contact you by phone, email, SMS, or letter to set up a payment plan. If you're unsure whether it's really them, you can contact them directly using the following details:
- Freephone: 0800 922 922
- Email: collections@indebted.nz