How to download account confirmation documents
Account confirmation documents contain the following information:
- Account holder details (name, date of birth, email, address)
- Account status
- Opening date
- Wallet reference
- Bank Identifier Code (BIC)/ Sort Code
- International Bank Account Number (IBAN)/ Account Number for all the accounts
To get the account confirmation:
- Tap your profile icon in the top-left corner
- Select 'Documents & statements'
- Choose 'Personal account'
- Tap 'Account confirmation'
We don’t issue hard-copy documents or provide stamps on requested documents — all statements and confirmation documents are electronically generated