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Topics
Personal · Card payments and cash withdrawals · Cash withdrawals · Issues withdrawing cash

I didn’t receive the correct amount of cash from an ATM

If an ATM charges your card and doesn't dispense the money, or dispenses the incorrect amount of cash, check if:

  • The payment is pending in-app. A pending transaction may be reverted and refunded automatically. You can check the reversal date in your transactions list
  • The charge is complete. In this case, you can submit a chargeback dispute. Learn how to do it in this FAQ

Read more about the chargeback process in this FAQ.