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How do I order a joint account card?

To order a joint account card in-app:

  1. Go to 'Home' on the bottom menu
  2. Tap on 'Cards' (top-right icon)
  3. Select '+ Add new'
  4. Choose 'Joint' and follow the instructions

Each account holder needs to order a card separately.

Here's some additional information about our joint accounts:

  • You can have up to 6 physical cards and 20 virtual cards in-app 
  • We can send physical cards to different delivery addresses
  • Virtual cards aren't shared between account holders
  • Your personal account and joint account are kept separate in-app
  • Joint account cards are available in the standard design only 

If your joint account card is lost or stolen, you can freeze it in-app:

  1. Tap on 'Cards' (top-right icon)
  2. Select 'Joint' and tap on 'Freeze'
  3. Select 'Replace' and follow the prompts to order a new card