Need a hand?

To order a joint account card in-app:

1. Go to 'Home' on the bottom menu
2. Tap on 'Cards' (top-right icon)
3. Select '+ Add new'
4. Choose 'Joint' and follow the instructions

Each account holder needs to order a card separately.

Here's some additional information about our joint accounts:

• You can have up to 6 physical cards and 20 virtual cards in-app 
• We can send physical cards to different delivery addresses
• Virtual cards aren't shared between account holders
• Your personal account and joint account are kept separate in-app
• Joint account cards are available in the standard design only 

If your joint account card is lost or stolen, you can freeze it in-app:

1. Tap on 'Cards' (top-right icon)
2. Select 'Joint' and tap on 'Freeze'
3. Select 'Replace' and follow the prompts to order a new card