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What is a paid plan cashback?

Cashback is an exclusive feature for Metal and Ultra plan customers, that allows you to receive money back from eligible card payments when you use both physical and virtual cards.

The cashback percentage depends on the country where the merchant is based, which may be different from your location where you made the purchase. You'll receive your cashback once a payment is completed.

Enjoy 0.1% cashback on domestic and 1% on international transactions. Customers in the UK, EEA, and Switzerland earn cashback at a rate of 0.1% in Europe and 1% outside Europe.

A rolling monthly cashback cap applies, and it is the equivalent to the monthly price of your plan.

To check the cap's reset date:

  1. Go to your 'Profile' on the top left of the screen
  2. Tap on 'Your plan' and select 'Cashback earned to date' banner
  3. Select 'Plan Cashback source'

You can earn cashback in one currency only. If you decide to change the currency of your plan cashback, we'll withdraw all funds from the cashback pocket to your main account. After the pocket is emptied, the currency will be changed so you can start earning your plan cashback in your desired currency.

To use the cashback you’ve earned, you'll need to withdraw it from the cashback pocket.

The list of countries considered to be in Europe:

Aland Islands, Albania, Andorra, Antarctica, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands (Malvinas), Faroe Islands, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Kazakhstan, Kosovo, United Nations Mission in Kosovo (UNMIK), Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Martinique, Mayotte, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, South Georgia and the South Sandwich Islands, Spain, Saint Helena, Ascension and Tristan Da Cunha, Svalbard and Jan Mayen, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, and Vatican City State (Holy See).

Excluded merchant types:

  • Financial services, payment services, or any other liquid or cash-like services
  • Cigar and tobacco purchases
  • Tax, fines, penalties, support payments, or other payments to or required by a government or judicial entity
  • Lotteries or gambling
  • Utilities
  • Charitable, religious and educational organisations

Visit our website to read Paid Plans T&Cs.