Need a hand?

If we need you to provide proof of address, you will receive an email, push notification, and see a banner on your home screen. Please tap on one of these messages to upload your document.

Guidelines for verifying your address

Supported document

• Supported documents will be listed on the submission screen
• Document must be issued by a government authority, utility company, or financial institution

Your details

• The name on the document must match the name on your Revolut account
• Your document must match the address in the app, otherwise you can update your address first

Document upload

• Update your app to the latest version
• Make sure the document is clear, blurry documents will not be accepted
• Show the entire document; do not fold, crop, or exclude any part of the document
• Upload a PDF or a photo of a physical document, screenshots are not accepted