My friend made 3 purchases, but I still didn’t get the reward. Why?
If the 'Make 3 purchases' step is labelled as incomplete, it's likely that one or more purchases your friend made didn’t fulfil the requirements.
Requirements for purchases by the invitee
The person you've invited to Revolut must make sure that:
- Each purchase is greater or equal to the minimum amount shown on the 'Referrals' screen. This amount is different depending on the referrer’s region.
- All purchases are made before the deadline
- All purchases are valid (currency exchange transactions, transfers, gambling, or gift cards aren’t considered valid purchases)
- The number of card payments needed is stated in the 'Referrals' screen. Some referral campaigns may require your friend to make a different number of card payments, and/or they might need to be made on separate days before the campaign ends
- Once the card payments become completed, the reward will be issued within 3–5 days
If a step is labelled as incomplete in-app, the purchases your friend made probably didn’t fulfil some of the requirements above. They can still continue to make purchases, and should make sure they count towards the Referrals campaign. Once they make enough qualifying purchases, this step will be marked green in-app.
The invitee can make purchases without a physical card
- With a virtual or physical card, online or in-store
- With Apple Pay or Google Pay
- Before or after ordering a physical card
Purchases made with cards associated with Revolut Pro, Revolut <18, Revolut Business, or a Joint Account won’t count.
To view Terms & Conditions:
- Go to 'Home' on the bottom menu
- Tap the profile icon in the top-left corner
- Select 'Invite friends' to see details of the Referrals campaign relevant to you
- Scroll down and tap on 'Terms & Conditions'