Reporting vulnerable circumstances to Revolut
We understand how certain circumstances can impact your finances and the way you interact with us. When we face difficult situations, we can feel vulnerable — emotionally, mentally, and physically.
What are vulnerable circumstances?
Examples of vulnerable circumstances include, but aren't limited to:
- Addiction (e.g. alcoholism, gambling)
- Disability (e.g. injury, visual impairment)
- Financial difficulty
- Grief
- Mental health challenges
How do I share vulnerable circumstances with Revolut?
We want to give you the right kind of financial support, no matter what. By sharing your circumstances with us through the 'Tell us something' form, we can understand you and your needs better. Filling out the form isn't mandatory, and anything you share with us is strictly confidential.
If you previously filled out the form, here are some points to consider:
- If you need to update your circumstances, we recommend completing the form again
- If you feel the information you’ve shared with us isn't relevant or no longer impacts your finances or interactions with Revolut, you can let us know via this form. We'll take care of removing the information for you