Need a hand?

Just pop your question below to get an answer.

Why didn't you accept my bank statement as confirmation of my business’s operating address?

We can't accept a bank statement as proof of operating address if:

  1. Your company is operating via a virtual address (i.e. PO box)
  2. Your statement is from a digital bank
  3. It is not dated in the last 3 months
  4. It is not made in the legal name or trading name of a business

Full list of accepted documents can be found here.