Need a hand?

Just pop your question below to get an answer.

Timeframes for transfers

Local PLN transfers

If sent via Express Elixir, local transfers can take 1 to 2 hours to arrive. If sent via Elixir, they can take up to 2 business days.

SEPA and GBP transfers

SEPA Instant transfers should arrive within a few minutes. Regular SEPA transfers can take up to 2 business days.

Receiving GBP transfers

Faster Payments (FPS) usually take a few hours, but they can take up to 1 business day. CHAPS can take up to 1 business day.

International transfers

SWIFT transfers can take up to 2 business days to arrive.

Tracking a transfer

Use our in-app incoming transfer tracker to track your transfer and see its timelines. The tracker will provide specific dates based on your transfer.

You can also track the status of a transfer via the outbound transfer status tool.