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Timeframes for transfers

Local PLN transfers

  • If sent via Express Elixir, local transfers can take 1–2 hours to arrive
  • If sent via Elixir, they can take up to 2 business days

EUR transfers

SEPA Instant transfers should arrive within a few minutes. Regular SEPA transfers can take up to 2 business days.

Receiving GBP transfers

  • Faster Payments (FPS): usually within a few hours, but they can take up to 1 business day
  • Salary payments (usually BACS): 2–3 business days
  • CHAPS: up to 1 business day

International transfers

SWIFT transfers can take up to 2 business days to arrive.

If any of your transfers exceed their timeframe, request live support by typing 'Live agent' in the in-app chat.