Need a hand?

Just pop your question below to get an answer.

Timeframes for transfers

Local PLN transfers

If sent via Express Elixir, local transfers arrive within 15 minutes. If sent via Elixir, they can take up to 2 business days.

SEPA and GBP transfers

SEPA Instant transfers should arrive within a few minutes. Regular SEPA transfers can take up to 2 business days.

Receiving GBP transfers

Faster Payments (FPS) usually take a few hours, but they can take up to 1 business day. CHAPS can take up to 1 business day.

International transfers

SWIFT transfers can take up to 2 business days to arrive.

Tracking a transfer

Use our in-app incoming transfer tracker to track your transfer and see its timelines. The tracker will provide specific dates based on your transfer.

You can also track the status of a transfer via the outbound transfer status tool.