Need a hand?

In some cases, package account maintenance fees will be automatically refunded.

• If you signed up for a new package account in the last 14 days and haven't used your account, you can switch to a lower-priced package and receive a refund as a separate transaction. You'll be notified when you check out if you're eligible for this refund.
• When you upgrade to a higher price package account mid-billing cycle, any unused days on your current package will be refunded instantly. Refunds between monthly enterprise packages are excluded from this. You'll be notified when you check out if you're eligible for this refund.
• If your account was temporarily limited for reasons outside your control, we'll issue a separate refund transaction for the days the account was not fully accessible.

You can downgrade or upgrade your package account in our our 'See package accounts' page. Our support agents aren't able to process refunds outside of the above cases.

Service provided by Revolut Bank UAB, registered with Bank of Portugal under number 3504.