Offline transactions on Revolut Terminals
Offline transactions are card payments authorised locally instead of in real time with the card issuer. When you choose to enable offline mode, checks happen between the card and terminal: the terminal validates the card, checks its own rules, and then temporarily approves the payment.
Approved offline transactions are stored securely on the device and automatically sent for final issuer authorisation once the terminal reconnects to the internet.
What to know before turning on offline payments
Offline payments may have a lower authorisation success rate once sent for processing. Revolut is not liable for funds lost due to offline transactions. The merchant bears total liability for any payments accepted offline that are subsequently expired, canceled, or declined by the issuer.
Transactions must be submitted within 24 hours, so the terminal must reconnect to the internet within that time.
By enabling offline payments, you confirm that you accept these conditions under our Hardware Terms and Conditions. Revolut Bank UAB, registered in Bank of Portugal under number 3504.
Enable offline transactions
To enable it, go to 'More', select 'Checkout', and select 'Offline Payments'. Then, turn 'Allow offline payments' on. If offline payment isn't available for your account, request activation via this form. Submitting a request does not guarantee approval, applications are reviewed case-by-case.
You must confirm that the device must reconnect within 24 hours, that offline‑approved payments may fail once sent online, and that Revolut is not liable for any funds lost if the issuer later declines them.
We strongly advise merchants to utilize offline payments strictly as a temporary fallback when connectivity fails, rather than a primary operating mode. Please ensure you set or adjust your maximum offline transaction limit.
Offline payment transaction status
While offline, orders appear as uncaptured payments, showing how much time remains before the device must reconnect to send them for processing.
Once the device is back online, all offline transactions are reviewed and processed. Merchants can see each transaction’s status in the 'Orders' tab. A banner indicates how many transactions have been processed and when processing is complete.
Accepted transactions will be processed as normal. Transactions appear as failed if they do not pass issuer checks or if they expire after 24 hours without being processed.