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Personal · Card payments and cash withdrawals · More help with card payments

Why aren’t my contactless payments working?

Reset your card's contactless limit

In the Revolut mobile app: 

  1. Go to 'Home' on the bottom menu
  2. Tap the cards icon in the top-right corner
  3. Select your card
  4. Tap 'Settings'
  5. Scroll down and make sure 'Contactless payments' are enabled
  6. If the 'Contactless limit' is reached, tap 'Reset'

If that doesn’t work:

  • Check if the card is activated: Select the card in the cards section and tap 'Activate now', choose 'I have my card', or make a PIN purchase, then retry the payment
  • If you used Apple Pay or Google Pay: Re-add the card to your wallet or create a new virtual card, then retry the payment
  • Check for card damage: If the physical card is damaged or worn out, it may not work. You can order a replacement by selecting the damaged card in the cards section and tapping 'Replace card'