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Via Verde support

Getting help with Via Verde errors

For errors with your card or the Revolut app, contact us via our in-app chat. For errors with the identifier device, contract details, or service, contact Via Verde customer support.

I can't activate my identifier in the Revolut app

The most common reasons for this might be an invalid payment reference, the identifier not being registered with Via Verde, or not having joined the service yet.

If you've checked all of these, and you're still unable to activate your identifier, contact us via our 24/7 in-app chat.