Everyday protection insurance claim
Make a new claim
To make a claim in-app:
- Go to 'Lifestyle' on the bottom menu of the Revolut app
- Tap 'Insurance' and select 'Purchase'
- Choose an insurance type
- Tap 'Get help'
- Select 'Make a claim'
Eligibility
For eligibility criteria, read this FAQ in our Help section or view the policy wording in-app:
- Go to 'Lifestyle' on the bottom menu of the Revolut app
- Tap 'Insurance' and select 'Purchase'
- Choose an insurance type
- Tap 'All documents'
Documentation
You'll need to upload proof based on your circumstances.
- Theft: submit a copy of the police report
- Damages: provide a repair invoice if the item isn't a total loss
- Ticket cancellation: include proof of inability to attend the event
You can view detailed documentation requirements in-app:
- Go to 'Lifestyle' on the bottom menu of the Revolut app
- Tap 'Insurance' and select 'Purchase'
- Choose an insurance type
- Tap 'All documents'
- Choose 'Full Coverage Wording'
- Open the document, scroll down to page 4, and refer to the table under 'Claims conditions and requirements'