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- Getting Help with Bank Transfers
Need help with JPY transfers?
What types of transfers can I use to send JPY?
There are three different transfer types: transfers to a Revolut customer, card transfers, and bank transfers.
Note that sending money to cards is only available to selected users at the moment. Stay tuned!
Who can I send JPY to?
You can send JPY to a beneficiary who has a bank account from Japan. You can also send JPY to beneficiaries outside of Japan at a higher fee.
What information do I need about my beneficiary?
To make a transfer to any Revolut customer, you’ll need their phone number or username.
To make an international bank transfer, you’ll typically need the beneficiary’s full name, account number, and SWIFT/BIC code.
To send money to a card, all you need is the card number and the cardholder’s full name.
How much can I send?
For most currencies, there are no transfer amount limits. Certain currencies might have limits set by our payments partners, which we’re unable to disclose due to compliance reasons.
If you’re making a transfer to a card, transfers to Visa cards are limited to $2,500 (or currency equivalent) per transaction while transfers to Mastercard cards are limited to $5,000 (or currency equivalent) per transaction.
Please be aware that the way we process bank transfers can change depending on the amount. This means that arrival times, intermediary fees charged by other banks and descriptions your beneficiary might see on their statement can differ. We provide more information on this when you make a transfer in the app.
How long does it usually take for the money to arrive?
- Transfers to bank accounts
JPY transfers to a bank account domiciled in Japan typically arrive in 3 to 5 working days.
- Transfers to cards
Transfers to cards typically take a few minutes but can take up to 30 minutes.
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