Need a hand?

The performance of contactless cards can vary based on the card design. For example, depending on the card material or the location of the antenna. As a result, some cards connect more easily than others.

• Ask the customer to hold their contactless payment card directly on top of your iPhone, lining the chip up with the edge of the tap area for several seconds
• If the card still doesn't read, ask the customer to slide the chip directly over the notch on your device
• Ensure that the Revolut Business app and phone are on the latest iOS version
• Confirm you have accepted the Tap to Pay on iPhone Terms via Apple Business Connect

This means the customer's card isn't supported. Revolut supports payments from Mastercard, Visa, and American Express debit and credit cards, as well as Apple Pay, Google Pay, and other digital wallets.

To use Tap to Pay on iPhone, you must have 'Create in-store payments' permission enabled for your Revolut Pro business account.

• You are not in a supported country to use our product. Review our terms and conditions for more information. You are currently using a roaming connection or a VPN, which may restrict access to this service
• If your customer’s bank has refused the transaction, ask them to try again with a different card