How do I close my account?
Thinking of leaving? To prepare your account for immediate closure, follow the steps below.
- All your sub-accounts and Pockets have a balance of zero
- Your investment, crypto and Kids & Teens sub-accounts are closed
- You have no open chargeback request, pending transaction, active subscription or insurance
- You've downgraded to the Standard package account
- You have settled any credit obligations
If you request to close your account without completing the steps above, we will close your products and clear the remaining balance for you. This process can take up to one month. Your account will remain active during this period, but we recommend you stop using it to ensure a smooth process.
Closing within 14 days
You have the right to close your account for free and without reason within the first 14 days of opening it.
After the initial 14 days have passed, you can choose to close the account yourself immediately by following the steps above. If you request to close your account without completing the steps above, we can close the account for you. This process can take up to one month.
If you close all of your products and clear the remaining balance before requesting account closure in the app, your account will be closed immediately.
How to close your account in the app
- Tap your profile icon in the top-left corner
- Select 'Settings'
- Tap 'Close account' and follow the instructions
The app will guide you through any remaining products you need to close or balances you need to withdraw. Download and keep any statements you may need for future reference. We'll send you a confirmation of the closure once the process is completed.
For details on the data we retain after your account closure, read our Customer Privacy Notice.
What if my balance is too low for an outbound transfer?
Here are some things you can do:
- Top up your account to meet the minimum amount required for outbound transfers
- Transfer the remaining funds to a Revolut friend via an internal transfer
- Donate the remaining funds to a worthy cause of your choice using our in-app Donations feature.
Revolut Bank, UAB - branch in Portugal, registered in Bank of Portugal under number 3560