Need a hand?

Premium, Metal, and Ultra customers can enjoy the Observador subscription as one of their package account benefits. To access your Observador subscription in the Revolut app:

• Tap your profile icon in the top-left corner
• Select 'Your package account'
• Scroll down until you see your benefits and tap 'See all'
• Select 'Observador' and follow the instructions to activate this benefit
• Remember to use the email from your Revolut account for your Observador subscription

Once that's done, you'll be subscribed to either Observador Standard (Premium and Metal customers) or Observador Premium (Ultra customers).

This benefit is available to Premium, Metal, and Ultra customers in Portugal only. If you decide to end your package account subscription at any time, you'll automatically lose access to this benefit.

Observador subscribers must wait for their current subscription to expire before activating the one included in the Revolut package account.

If you activated Observador Standard (available on Premium or Metal) and now have an Observador Premium (available on Ultra) code, apply it to your account. To complete your upgrade, log out and log back in. This refreshes your session and activates your new Observador Premium plan.

If the activation link doesn't work, get in touch via our in-app chat. For any other issues with your Observador subscription, go to Observador’s support chat and FAQs.