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What is the branch migration process?

Branch migration is a process where we transfer customers from our Revolut Bank UAB entity to our Portuguese branch of Revolut Bank UAB. Branch migration allows our customers to receive and use a local IBAN for their Revolut account.

It also offers features compliant with ‌local laws and regulations, as well as features exclusive to the local jurisdiction.

By beginning the branch migration process, your account services provider and T&Cs will change from Revolut Bank UAB to your local branch.

Will my account stay the same?

During the branch migration process, your account details, balances, transaction history, and any other relevant information will be transferred seamlessly to your local branch. This makes sure you always have access to your money and account features.

The features of your account and the way it works typically remain the same after branch migration. However, you should get familiar with any specific T&Cs or limitations associated with the branch's jurisdiction (e.g. a country, state, or area where different laws and rules apply).

Do I need to do anything?

You may need to provide additional documents or information, such as a national ID, as part of the regulatory requirements of your local branch. This is to make sure we’re complying with local laws and regulations. You also need to read and accept the new Terms applicable in the local branch.

The time it takes to migrate your account may vary depending on the specific jurisdiction (country, state, or area) involved and the internal processes of Revolut. The branch migration process may also have specific eligibility criteria.

Branch migration impact on previous IBAN

After your account migrates to the Portuguese branch, your new PT IBAN will be your primary and only usable IBAN. Your old IBAN will remain active in the background, but only to process existing Direct Debits and recurring payments to avoid disruption.